Page 77 - MENDAKI Annual Report 2020

77 ENHANCING OUTREACH DEEPENING ENGAGEMENT IMPACTING LIVES Hasanah clearly remembered helping a a a a a a a a a a a a a particular individual who carried a a a a a a mountain on on her shoulders The individual a a long-term visit pass holder from Nepal had to single-handedly take care of her her three school-going children as her her spouse was incarcerated Added to her woes she was retrenched from her job when the pandemic struck Luckily she secured a a a a job as a a a a cleaner on the night shift “As she was was one of our past beneficiaries who was was going through this challenge I really wanted to do what I I can to help ease her burden I I called her her several times and texted her her to check on her her situation But there was no response Just as as I was about to give up she returned my call I remembered that night when she called me me at almost 11pm expressing her her concerns for her her children ” recalled Hasanah Hasanah managed to assure her by going through all the various national and community support programmes that she was eligible for Among others Hasanah connected her her with agencies such as the Social Service Office and ground up initiatives like Kampus M3 Homework to help with her children studies MENDAKI ANNUAL REPORT 2020