Reporting directly to the Deputy Chief Executive Officer (DCE), the job holder provides secretarial and administrative support to the DCE. The job holder serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the DCE. The job holder also serves as a liaison officer to the Malay/Muslim (MM) Political Office Holders (POHs), Yayasan MENDAKI Board of Directors (BoDs), Institutional Members and Individual Members.

The job holder is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays. The job holder is largely expected to work in an office environment. On occasion, the job holder may need to work outside official hours on weekends to support the running of events.

Key Responsibility Areas

Personal Assistant to DCE

• Assists the DCE with daily administrative duties that include managing a calendar of appointments, completing expense reports, composing and preparing correspondences, arranging detailed travel plans, itineraries and agendas and compiling documents for meetings.
• Coordinates logistics for meetings with the DCE both internally and externally, including collating meeting papers/presentations from the secretariats.
• Communicates directly and on behalf of the DCE with MM POHs, BoDs, members, donors, partners, staff, and others on matters related to programmatic initiatives as directed.
• Supports the DCE in external commitments related to service on external boards, committees and other groups.
• Devise and maintain DCE office filing system.
• Take notes and follow up for meetings.
• Serves as the DCE’s administrative liaison to the MM POHs, BoDs, Institutional Members, and Individual Members of Yayasan MENDAKI.

Other Administrative Duties

• Covers the duties of PA to Deputy CEO and/or CEO (only PA’s duties) in his/her absence.
• Any other duties as directed and assigned by the Deputy CEO.

Requirements

• Minimum 2-3 years of working experience as a Personal Assistant.
• Minimum a Diploma in Business Administration or related disciplines is preferred.
• Able to work independently and in teams.
• Confident and has a good working attitude.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Excellent organisational and time management skills with the ability to work with various stakeholders in a fast-paced environment.
• Strong IT literacy and ability to work proficiently with Microsoft Word, Excel and PowerPoint.

Application deadline is 31 July 2023

Reporting directly to the Deputy Chief Executive Officer (DCE), the job holder provides secretarial and administrative support to the DCE. The job holder serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the DCE. The job holder also serves as a liaison officer to the Malay/Muslim (MM) Political Office Holders (POHs), Yayasan MENDAKI Board of Directors (BoDs), Institutional Members and Individual Members.

The job holder is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays. The job holder is largely expected to work in an office environment. On occasion, the job holder may need to work outside official hours on weekends to support the running of events.

Key Responsibility Areas

Personal Assistant to DCE

• Assists the DCE with daily administrative duties that include managing a calendar of appointments, completing expense reports, composing and preparing correspondences, arranging detailed travel plans, itineraries and agendas and compiling documents for meetings.
• Coordinates logistics for meetings with the DCE both internally and externally, including collating meeting papers/presentations from the secretariats.
• Communicates directly and on behalf of the DCE with MM POHs, BoDs, members, donors, partners, staff, and others on matters related to programmatic initiatives as directed.
• Supports the DCE in external commitments related to service on external boards, committees and other groups.
• Devise and maintain DCE office filing system.
• Take notes and follow up for meetings.
• Serves as the DCE’s administrative liaison to the MM POHs, BoDs, Institutional Members, and Individual Members of Yayasan MENDAKI.

Other Administrative Duties

• Covers the duties of PA to Deputy CEO and/or CEO (only PA’s duties) in his/her absence.
• Any other duties as directed and assigned by the Deputy CEO.

Requirements

• Minimum 2-3 years of working experience as a Personal Assistant.
• Minimum a Diploma in Business Administration or related disciplines is preferred.
• Able to work independently and in teams.
• Confident and has a good working attitude.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Excellent organisational and time management skills with the ability to work with various stakeholders in a fast-paced environment.
• Strong IT literacy and ability to work proficiently with Microsoft Word, Excel and PowerPoint.

Application deadline is 31 July 2023

Reporting directly to the Deputy Chief Executive Officer (DCE), the job holder provides secretarial and administrative support to the DCE. The job holder serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the DCE. The job holder also serves as a liaison officer to the Malay/Muslim (MM) Political Office Holders (POHs), Yayasan MENDAKI Board of Directors (BoDs), Institutional Members and Individual Members.

The job holder is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays. The job holder is largely expected to work in an office environment. On occasion, the job holder may need to work outside official hours on weekends to support the running of events.

Key Responsibility Areas

Personal Assistant to DCE

• Assists the DCE with daily administrative duties that include managing a calendar of appointments, completing expense reports, composing and preparing correspondences, arranging detailed travel plans, itineraries and agendas and compiling documents for meetings.
• Coordinates logistics for meetings with the DCE both internally and externally, including collating meeting papers/presentations from the secretariats.
• Communicates directly and on behalf of the DCE with MM POHs, BoDs, members, donors, partners, staff, and others on matters related to programmatic initiatives as directed.
• Supports the DCE in external commitments related to service on external boards, committees and other groups.
• Devise and maintain DCE office filing system.
• Take notes and follow up for meetings.
• Serves as the DCE’s administrative liaison to the MM POHs, BoDs, Institutional Members, and Individual Members of Yayasan MENDAKI.

Other Administrative Duties

• Covers the duties of PA to Deputy CEO and/or CEO (only PA’s duties) in his/her absence.
• Any other duties as directed and assigned by the Deputy CEO.

Requirements

• Minimum 2-3 years of working experience as a Personal Assistant.
• Minimum a Diploma in Business Administration or related disciplines is preferred.
• Able to work independently and in teams.
• Confident and has a good working attitude.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Excellent organisational and time management skills with the ability to work with various stakeholders in a fast-paced environment.
• Strong IT literacy and ability to work proficiently with Microsoft Word, Excel and PowerPoint.

Application deadline is 31 July 2023

The Job Holder assist the Assistant Director in leading MENDAKI’s efforts in enhancing its organizational capability and supporting internal processes to allow the organization to operate smoothly. He is responsible for strategising and conceptualising plans for the Organization Development.

The incumbent is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over weekends and public holidays to support in organisation events.  Although he/she is largely expected to work in an indoor environment, he/she is also expected to travel out of office for meetings. 

Key Responsibilities

Strategic Management

• Drive organisational development initiatives and support enterprise-wide projects and initiatives such as Governance Practices, Corporate Planning, Knowledge and Data Management.
• Drive and direct the entire spectrum of Organisation programs especially in aligning them to the strategic mission and vision of the organization.
• Oversee the strategic alignment of work priorities across the MENDAKI family.
• To ensure monitoring, evaluation and governance frameworks are in place, in order to drive the longer-term management, development and transformation of the community as a whole.
• Identify and network with potential and existing partners for collaboration on the provision of the organization’s support services.
• Represent the organisation in joint committees and contribute to nation-wide initiatives.
• Lead the strategic planning for the department’s various units and ensure a cohesive and harmonised approach to organizational excellence.

Financial Planning and Management

• Lead the department’s forecasting and budgeting activities.
• Oversee the implementation budget plans to manage resource allocations to department’s programs.
• Monitor department budget outcomes to ensure proper utilisation and accounting of resources

Team Leadership and Management

• Set goals and performance standards for direct reports.
• Mentor direct reports and provide feedback to support their personal and professional development.

Requirements

• 5 to 7 years with relevant professional experience preferred
• Supervisory experience required
• Degree in any relevant fields
• Sound decision-making and problem-solving skills
• Demonstrable leadership competencies, team-oriented, interpersonal skills, creative problem solving, results-driven and meticulous
• High level of organisational skills with an ability to work well under pressure
• Meticulous and able to work under minimal supervision
• Organised with good Communication and Interpersonal skills

Application deadline is 31 July 2023

The Job Holder assist the Assistant Director in leading MENDAKI’s efforts in enhancing its organizational capability and supporting internal processes to allow the organization to operate smoothly. He is responsible for strategising and conceptualising plans for the Organization Development.

The incumbent is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over weekends and public holidays to support in organisation events.  Although he/she is largely expected to work in an indoor environment, he/she is also expected to travel out of office for meetings. 

Key Responsibilities

Strategic Management

• Drive organisational development initiatives and support enterprise-wide projects and initiatives such as Governance Practices, Corporate Planning, Knowledge and Data Management.
• Drive and direct the entire spectrum of Organisation programs especially in aligning them to the strategic mission and vision of the organization.
• Oversee the strategic alignment of work priorities across the MENDAKI family.
• To ensure monitoring, evaluation and governance frameworks are in place, in order to drive the longer-term management, development and transformation of the community as a whole.
• Identify and network with potential and existing partners for collaboration on the provision of the organization’s support services.
• Represent the organisation in joint committees and contribute to nation-wide initiatives.
• Lead the strategic planning for the department’s various units and ensure a cohesive and harmonised approach to organizational excellence.

Financial Planning and Management

• Lead the department’s forecasting and budgeting activities.
• Oversee the implementation budget plans to manage resource allocations to department’s programs.
• Monitor department budget outcomes to ensure proper utilisation and accounting of resources

Team Leadership and Management

• Set goals and performance standards for direct reports.
• Mentor direct reports and provide feedback to support their personal and professional development.

Requirements

• 5 to 7 years with relevant professional experience preferred
• Supervisory experience required
• Degree in any relevant fields
• Sound decision-making and problem-solving skills
• Demonstrable leadership competencies, team-oriented, interpersonal skills, creative problem solving, results-driven and meticulous
• High level of organisational skills with an ability to work well under pressure
• Meticulous and able to work under minimal supervision
• Organised with good Communication and Interpersonal skills

Application deadline is 31 July 2023

The Job Holder assist the Assistant Director in leading MENDAKI’s efforts in enhancing its organizational capability and supporting internal processes to allow the organization to operate smoothly. He is responsible for strategising and conceptualising plans for the Organization Development.

The incumbent is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over weekends and public holidays to support in organisation events.  Although he/she is largely expected to work in an indoor environment, he/she is also expected to travel out of office for meetings. 

Key Responsibilities

Strategic Management

• Drive organisational development initiatives and support enterprise-wide projects and initiatives such as Governance Practices, Corporate Planning, Knowledge and Data Management.
• Drive and direct the entire spectrum of Organisation programs especially in aligning them to the strategic mission and vision of the organization.
• Oversee the strategic alignment of work priorities across the MENDAKI family.
• To ensure monitoring, evaluation and governance frameworks are in place, in order to drive the longer-term management, development and transformation of the community as a whole.
• Identify and network with potential and existing partners for collaboration on the provision of the organization’s support services.
• Represent the organisation in joint committees and contribute to nation-wide initiatives.
• Lead the strategic planning for the department’s various units and ensure a cohesive and harmonised approach to organizational excellence.

Financial Planning and Management

• Lead the department’s forecasting and budgeting activities.
• Oversee the implementation budget plans to manage resource allocations to department’s programs.
• Monitor department budget outcomes to ensure proper utilisation and accounting of resources

Team Leadership and Management

• Set goals and performance standards for direct reports.
• Mentor direct reports and provide feedback to support their personal and professional development.

Requirements

• 5 to 7 years with relevant professional experience preferred
• Supervisory experience required
• Degree in any relevant fields
• Sound decision-making and problem-solving skills
• Demonstrable leadership competencies, team-oriented, interpersonal skills, creative problem solving, results-driven and meticulous
• High level of organisational skills with an ability to work well under pressure
• Meticulous and able to work under minimal supervision
• Organised with good Communication and Interpersonal skills

Application deadline is 31 July 2023

The Job Holder assist the Assistant Director in leading MENDAKI’s efforts in enhancing its organizational capability and supporting internal processes to allow the organization to operate smoothly. He is responsible for strategising and conceptualising plans for the Organization Development.

The incumbent is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over weekends and public holidays to support in organisation events.  Although he/she is largely expected to work in an indoor environment, he/she is also expected to travel out of office for meetings. 

Key Responsibilities

Strategic Management

• Drive organisational development initiatives and support enterprise-wide projects and initiatives such as Governance Practices, Corporate Planning, Knowledge and Data Management.
• Drive and direct the entire spectrum of Organisation programs especially in aligning them to the strategic mission and vision of the organization.
• Oversee the strategic alignment of work priorities across the MENDAKI family.
• To ensure monitoring, evaluation and governance frameworks are in place, in order to drive the longer-term management, development and transformation of the community as a whole.
• Identify and network with potential and existing partners for collaboration on the provision of the organization’s support services.
• Represent the organisation in joint committees and contribute to nation-wide initiatives.
• Lead the strategic planning for the department’s various units and ensure a cohesive and harmonised approach to organizational excellence.

Financial Planning and Management

• Lead the department’s forecasting and budgeting activities.
• Oversee the implementation budget plans to manage resource allocations to department’s programs.
• Monitor department budget outcomes to ensure proper utilisation and accounting of resources

Team Leadership and Management

• Set goals and performance standards for direct reports.
• Mentor direct reports and provide feedback to support their personal and professional development.

Requirements

• 5 to 7 years with relevant professional experience preferred
• Supervisory experience required
• Degree in any relevant fields
• Sound decision-making and problem-solving skills
• Demonstrable leadership competencies, team-oriented, interpersonal skills, creative problem solving, results-driven and meticulous
• High level of organisational skills with an ability to work well under pressure
• Meticulous and able to work under minimal supervision
• Organised with good Communication and Interpersonal skills

Application deadline is 31 July 2023

The Job Holder assist the Assistant Director in leading MENDAKI’s efforts in enhancing its organizational capability and supporting internal processes to allow the organization to operate smoothly. He is responsible for strategising and conceptualising plans for the Organization Development.

The incumbent is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over weekends and public holidays to support in organisation events.  Although he/she is largely expected to work in an indoor environment, he/she is also expected to travel out of office for meetings. 

Key Responsibilities

Strategic Management

• Drive organisational development initiatives and support enterprise-wide projects and initiatives such as Governance Practices, Corporate Planning, Knowledge and Data Management.
• Drive and direct the entire spectrum of Organisation programs especially in aligning them to the strategic mission and vision of the organization.
• Oversee the strategic alignment of work priorities across the MENDAKI family.
• To ensure monitoring, evaluation and governance frameworks are in place, in order to drive the longer-term management, development and transformation of the community as a whole.
• Identify and network with potential and existing partners for collaboration on the provision of the organization’s support services.
• Represent the organisation in joint committees and contribute to nation-wide initiatives.
• Lead the strategic planning for the department’s various units and ensure a cohesive and harmonised approach to organizational excellence.

Financial Planning and Management

• Lead the department’s forecasting and budgeting activities.
• Oversee the implementation budget plans to manage resource allocations to department’s programs.
• Monitor department budget outcomes to ensure proper utilisation and accounting of resources

Team Leadership and Management

• Set goals and performance standards for direct reports.
• Mentor direct reports and provide feedback to support their personal and professional development.

Requirements

• 5 to 7 years with relevant professional experience preferred
• Supervisory experience required
• Degree in any relevant fields
• Sound decision-making and problem-solving skills
• Demonstrable leadership competencies, team-oriented, interpersonal skills, creative problem solving, results-driven and meticulous
• High level of organisational skills with an ability to work well under pressure
• Meticulous and able to work under minimal supervision
• Organised with good Communication and Interpersonal skills

Application deadline is 31 July 2023

The Engagement Executive Officer supports the Manager (Team Lead) to spearhead Yayasan MENDAKI’s push towards last-mile service delivery (LMSD) to better meet the needs of the Malay/Muslim community. Yayasan MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them and partner them in their journey of lifelong learning.

Key Responsibility Areas

Outreach

• Implement new outreach methods and channels within the boundary of the satellite centre.
• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments
• Support the planning, deployment and assessment of outreach efforts.

Care

• Experiment with innovative client-centric approaches.
• Work with the team and team lead to pilot different ways to assess the needs of clients, including testing and refining them over time.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Think outside the box when partnering the client in problem solving to meet his/her needs.
• Connect clients to resources and facilitate them in tapping on these resources.
• Advocate for clients at both the individual and macro level, based on ground sensing of the service delivery gaps through our engagements.

Stakeholder Management

• Develop good working relationships with local stakeholders, including working with M³ partners of MUIS and MESRA as well as government and social service agencies in the neighbourhood.
• Maintain a repository of resources available to meet clients’ needs.
• Develop an effective and efficient process to collaborate with stakeholders

Administrative

• Work with the team in the smooth running of satellite centre operations.
• Collate satellite centre activity data, including activities run in the vicinity of M³ Towns, to provide progress updates to management.
• Monitor the use and maintenance of satellite centre space and equipment
• Collaborate with internal departments and partners for utilisation of satellite centre or partner’s premises

In achieving the above, the Executive Officer will work with the team under the direct and close guidance of the Team Lead and with the support of the relevant support departments.

Requirements

Experience

• A “dare to try” attitude! This is a new phase in our service delivery journey, and we must be prepared to fail, learn from it and try again.
• A growth mindset. We are all learning from one another, including the senior management team.
• Adaptability to change. As this is not a long-established function, be prepared to quickly evolve as we better understand the needs of our clients.
• Excellent organisational, interpersonal and communication skills.
• Able to work independently and in teams.
• Ability to problem-solve – understand the root causes and recommend targeted solutions.
• Ensure all customer service interactions are handled in a professional and courteous manner.
• Degree in Social Work/Sociology/Counselling. Minimum 3 years of experience in community outreach, partnership management and/or care coordination in the Social Service sector and have a keen interest to pursue a degree in Social Work can be considered.

Application deadline is 31 July 2023

The jobholder (2-Year Contract) is part of the roving team that provides supports to the departments that he/she is assigned to in its efforts to achieve their work plan targets.

The jobholder is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work on some weekends, after office hours, and public holidays to support organisation events as required.

Key Responsibility Areas

The jobholder is responsible for the following areas:

Strategic and Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders.
• Identify platforms/ opportunities for engagement of partners.
• Work with partners in implementing key programmes for the organisation.

Programme Development and Management

• Curate content in support of programme design.
• Adhere to timeline for prompt programme delivery.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas of improvement.

Event Management

• Plan and manage the organisation of resources, manpower and collaterals for the successful delivery of events.

Financial Planning and Management

• Implement budget plans to manage resource allocations to department’s programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Outreach

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments.
• Support the planning, deployment and assessment of outreach efforts.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Connect clients to resources and facilitate them in tapping on these resources.

Requirements

• 2 – 3 years of experience in programme management preferred.
• A degree in relevant fields preferred.
• Good understanding of youth, education, and employment landscapes.
• Strong interpersonal skills and ability to manage stakeholders across different levels.
• Strong project management and time management skills
• Possess strong leadership skills.
• Sound decision-making and problem-solving skills.
• Resourceful and takes initiative to effect change.
• Able to work under pressure to meet deadlines.
• Proficient in Microsoft Office applications.

Application closes on 31 July 2023.