Senior/Executive Officer, Communications

Job Summary

The jobholder (2-year contract) supports in corporate communications and media relations, staffing the Guest-of-Honour at events, advertising, branding, and design to profile the organisation’s spokespersons, volunteers and initiatives. He/she serves as the creative centre for content and collaterals that MENDAKI generates in its daily operations.

Key Responsibility Areas

Media and Public Relations

• Contribute to the organisation’s media relations with various media partners across different media types and channels

• Prepare publicity materials such as media kit, media releases, fact sheets, anticipated FAQs and human-interest stories

• Coordinate media features with partners such as interview requests, media queries and story angles

• Liaise with media partners during events and ensure event coverage by relevant media agencies

Marketing and Communications

• Work with the Communications team to develop an integrated marketing and communications plan that will increase brand awareness and programmes

• Support the Team Lead in driving marketing efforts to promote the organisation’s programmes to target audiences.

Event Management

• Work with various departments to prepare communication materials for the Guest-of-Honour, including the administrative programme, speech, talking points for panel discussion or doorstop interview

• Staffing the senior management and Guests of Honour at events

Media Monitoring

• Conduct daily media scanning to identify mentions and relevant news to the organisation and broadcast results over internal bulletins

• Archive news and ensure that they are properly catalogued and filed for future reference

Collateral Design and Production

• Work with various departments to design programme collaterals such as programme booklets, certificates or other event effects

• Create posters, banners, and other digital or print collateral for the advertisement/marketing of MENDAKI events and products, where applicable

• Provide direction to vendors on the development of digital or print content as well as campaigns

 Brand Management

• Ensure consistent messaging and communication of the corporate logo and values according to the organisation’s brand guide to internal and external stakeholders

 Others

• Any other duties as assigned by the HOD.

Requirements

• At least 3-5 years of relevant experience preferred

• Degree in Communications, Journalism, Public Relations, or other relevant qualifications from any recognised institution

• Strong command of written and spoken English and Malay languages.

• Strong interpersonal skills and the ability to manage stakeholders across different levels

• Strong project management and time management skills

• Sound decision-making and problem-solving skills

• Resourceful and takes initiative to effect change

• Able to work under pressure to meet deadlines

• Proficient in Microsoft Office applications

• Knowledge of digital media marketing and campaigns is an advantage