Job Summary
The job holder (2-year contract) reviews and implements Training and Development policy and initiatives in the MENDAKI to ensure a structured total learning plan with a view to developing and grooming the staff for the organisation to meet the current and emerging challenges. The job holder reviews and implements staff engagement activities to foster a close relationship between staff and assist the Executive Officer / Senior Executive Officer to ensure that MENDAKI has a clear focus in the pursuit of organisational excellence and a high level of engaged employees.
Key Responsibility Areas
Employee Engagement
- Assist in conducting organisation/employee engagement surveys and follow-up actions to close the gaps in the survey findings to improve the overall organisational health.
- Assist in conducting feedback sessions, surveys and engagement activities to measure the views and engagement level of staff, such that organisation shortfalls can be identified to implement improvements.
- Assist to coordinate and conduct action plan workshops for senior management to close the organization’s performance gaps.
- Assist in planning and implementing organisation-wide activities/events, i.e.,
- Townhall sessions, lunchtime workshops, etc., to promote interaction and communication amongst staff.
Implement values internalization and sustenance framework for all staff
- Assist in the alignment of values with MENDAKI’s Mission and Vision. To maintain the behavioural statement for organisation values to guide staff in their desired behaviour.
- Assist in implementing the values internalization plan and implement values sustenance activities for all staff.
- Partner with external vendors to source for new ideas in implementing organisation-wide values internalization activities.
- Conduct feedback, survey and promote understanding of desired behavior based on the values as part of the communication plan to all staff.
Maintain and review key training and development policies, training roadmap and Total Learning Plan
- To review the staff training needs and the various competencies and skill sets based on the changes/ expanded job scopes and the training needs.
- To ensure that staff are aware of MENDAKI’s training and development policy frameworks and the updates to the policies.
- To assist the EO/SEO in developing the functional competencies for the various job families.
Identify training programmes based on the training and development needs of staff
- Plan and design publicity materials to encourage staff participation.
- Facilitate in-house/ workshops, talks, courses and sharing sessions including logistics support.
- Conduct feedback processes for various training programmes
- Sufficient training is organised for different groups within MENDAKI to meet the KPI of 60 hours.
- Ensure that the participation rate of each training activity is acceptable (ie. meets the target set during the planning phase).
Review and conduct orientation and induction programme
- Assist in the conduct of the induction and orientation programme, ensuring all scheduled activities/ programmes are aligned with the orientation framework.
- Conduct feedback and review programmes for improvements.
- To ensure that new staff are orientated to MENDAKI within the framework.
Coordinate the award of the MENDAI scholarships for internal and external candidates
- Assist in developing the publicity and marketing materials for scholarship runs.
- Assist in the conduct selection of applicants and proposed for management considerations, through the selection interviews.
- Monitor the payment schedule manage the budget allocated for the scholarship and ensure the timely payout to scholars.
- Manage internship and other engagement activities of scholars. e. Regular engagement with scholars to develop a sense of pride and belonging to the organization.
Manage the application for Overseas Training and Work Trips
- Review and update the overseas training processes, based on IRAS-Overseas policy.
- Verify the submission, learning objectives, subsistence allowances and supporting documents, and process the procurement of air tickets, accommodations, insurance, etc.
- Inform staff on the results of the request and request for emergency contact details for overseas training trips, monitor and track the trips’ progress.
- Monitor and track the usage of the overseas training funds, submission of claims and training reports.
Maintain and supervise the training processes in the HRMS training portal
- To ensure a smooth process for staff in the application of training and record capturing.
- To ensure that the Training module system is up to date.
Any other tasks and/or projects assigned during the tour of service by the HOD
Requirements
- A good diploma or degree in any field
- At least 2 years of relevant experience in training and organisation development
- Good communications skills
- Strong interpersonal, analytical and strategic thinking skills
- A good team player
- Someone who is people-oriented and confident in engaging and building relationships with various stakeholders