Payment and Refund Policy
By making payment to MENDAKI for the tuition fees in respect of the MTS or CTP, you agree to be bound by MENDAKI’s payment and refund policy below.
MENDAKI accepts the following payment methods:
- Payment Over the Counter (at Wisma MENDAKI and selected MENDAKI centres only): Cash, NETS and debit/credit card.
- Payment by Physical Mail: Cheque, postal order and money order
- Online Payment: E-NETS
MENDAKI reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice or assigning any reason. You shall be solely responsible for any payment made to MENDAKI (including ensuring the timeliness, accuracy and completeness of all sums paid to MENDAKI). For the avoidance of doubt, MENDAKI shall not be liable to refund or to reverse any payment that you have made as a result of your own error or negligence.
MENDAKI adopts a strict no refund policy of fees paid for the MTS or the CTP regardless of the method of payment. No refund of tuition fees will be made for students who have been placed and commenced class. MENDAKI may, at its sole and absolute discretion, consider the refund of any fees paid in certain limited and exceptional circumstances. Any such refunds (if granted) may, at MENDAKI’s sole and absolute discretion, be pro-rated and/or subject to deductions for any administrative costs and expenses incurred by MENDAKI in processing such refund. Any refund (if granted) will be processed within thirty (30) working days. Any queries relating to refunds or delayed refunds should be directed to the MTS Hotline (6551 2830) or email@example.com. Students who are granted fee waivers in respect of the MTS or CTP are not at any time entitled for any refunds.